What Is VoIP for Dental Practices?
Dental VoIP is a cloud-based phone system that replaces landlines with internet calling. Dental answering service that offers smart call routing, patient integration, call tracking, and 24/7 access.
Why should dentists use VoIP over regular phones?
Conventional phones have little flexibility, insight and scalability. VoIP offers dental-specific advantages:
Call tracking & call recording for quality control
Auto-attendant to route calls by location or department
Voicemail-to-email features
PMS integration
Be able to access from different devices (laptop, mobile, fron desk)
The Thread VoIP system from Rooster Grin is designed for dental practices.
What Capabilities Does Rooster Grin’s VoIP Solution Have?
Rooster Grin’s Thread VoIP for Dental practices, which comes with tools specially designed to fit dental practices:
FeatureBenefit for Dental Offices
Web-based phone systemCall from desktop, tablet, or mobile
Call analytics dashboardTrack inbound/outbound volume, wait times, missed calls
Custom call routingSend new patient calls to designated staff or office locations
Voicemail transcriptionRead messages via email instantly
HIPAA-compliant securityProtects patient communication data
PMS integrationScreen pop-ups when patients call in
How is VoIP Beneficial to Dental Office Efficiency?
Benefits of VoIP VoIP smoothes the flow of communication, ultimately decreasing lost opportunities and boosting team productivity. Specific benefits include:
Less missed calls through offsite staff call-forwarding
Improved accountability through call tracking
Fast patient service through discreet forwarding
Remote call-in number for after hours or multiple locations
Practices utilizing Rooster Grin VoIP report up to 38% less lost patient calls, and higher patient satisfaction.
How Simple is it to Implement VOIP in a Dental Clinic?
Onboarding though Rooster Grin is seamless:
Audit of existing phone system
Moving of Telephone Numbers to Voice over Internet Protocol
Hardware and headset installation as necessary
Custom routing rules based on staff roles
Training and support provided
The majority of practices are up and running in a couple of 3-5 business days.
What Hardware is Necessary for VoIP in a Dental Practice?
Device TypePurpose
VoIP desk phonesTraditional phone look, VoIP functionality
Softphone appsUse laptop or desktop to make calls
HeadsetsFor hands-free operation at front desk
Mobile accessFor team members working remotely
What Does Dental VoIP Cost?
Pricing for VoIP: VoIP pricing is based on the number of lines and features you need. ·
Multi-location practices: Custom plans available
Add-ons: Recording feature, modules for reporting, SMS packages
Rooster Grin offers flexible plans with no hardware contract and 24/7 tech support
For more details visit >> https://www.roostergrin.com/thread#voip
